Terms of Service

Welcome

Welcome to the Alopexia website and application! These Terms of Use ("Terms") govern your use of the services ("Service") provided by Centa Bio ("us," "we," or "our"). By accessing or using the Alopexia website and/or application, you agree to be bound by these Terms.

If you disagree with any part of these Terms, you may not access the Service.

1. Use of the Service

Alopexia offers AI-driven personalized haircare solutions, including scalp analysis, treatment recommendations, and progress tracking. The Service is designed to provide actionable insights and personalized treatment options for users experiencing hair loss.

By using the Service, you agree to:

• Use the Service only for personal, non-commercial purposes.
• Follow all applicable laws and regulations in your use of the Service.

2. Eligibility

You must be at least 18 years old and a male to use the Service and capable of entering into a lawful agreement. By using the Service, you confirm that you meet these eligibility criteria.

3. Account Creation

Certain features may require you to create an account. You agree to:

• Provide accurate and up-to-date information during registration.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorized access to your account.

You are solely responsible for activities under your account.

4. Acceptable Use

When using the Service, you agree not to:

• Interfere with or disrupt the functionality of the Service.
• Use the Service for illegal or unauthorized purposes.
• Upload harmful content, such as viruses, worms, or other malicious software.
• Engage in any activity that compromises the security or integrity of the Service.

5. Intellectual Property Rights

We use your personal data to:

• Conduct AI-driven hair loss analysis using the Norwood scale
• Provide personalized haircare recommendations and treatment plans
• Process orders, manage subscriptions, and facilitate delivery of Alopexia products
• Monitor and enhance user experience within the Website and/or Application
• Maintain regulatory compliance and respond to legal obligations

6. Privacy

Your use of the Service is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information, including sensitive health data. Please review our Privacy Policy for more details.

7. Data Usage and Sharing

By using the Service, you agree to:

• Allow Centa Bio to collect and process data, including health-related data, to deliver personalized solutions.
• Consent to data aggregation for research and service improvement.
• Understand that we will not share your personally identifiable information without your explicit consent, except as required by law.

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. Centa Bio does not guarantee uninterrupted access, error-free functionality, or the accuracy of the results generated by the AI-driven analysis.

9. Limitation of Liability

To the fullest extent permitted by law, Centa Bio shall not be liable for:

• Indirect, incidental, or consequential damages.
• Loss of data, profits, or goodwill arising from your use of the Service.

10. Changes to the Terms of Use

We reserve the right to update these Terms at any time. Any changes will be posted on this page, with the updated effective date. Continued use of the Service constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law principles.

12. Returns and Replacements

If you are dissatisfied with your order after receiving the product, please do not return the item. Instead, we ask that you safely discard the product and contact our support team to begin a replacement process. We will assess your case to determine whether you are eligible for a revised formulation and/or a refund. Any refund will be issued at the sole discretion of Alopexia after reviewing the relevant details, including usage history and product formulation.

13. Contact Us

For questions or concerns regarding these Terms, please contact us at:

- Address: Centa Biotech SL ,
  Alameda Principal 11,
  29001 Malaga, Spain.

By accessing or using the Alopexia website and application, you acknowledge that you have read, understood, and agree to these Terms of Use.